SUMMARY OF PROFESSIONAL ACCOMPLISHMENTS
| The Connors Group | April 2008 - present |
- Building the platform for advanced publishing, trading, analysis and collaboration services
- Responsible for product and systems development, customer service, operations, recruitment, and an emerging institutional software and data-licensing business under the umbrella of a successful quantitative-trading equity hedge fund and advisory business
| Moody's Investors Service | October 1993 - February 2008 |
Senior Vice President, Technology Strategy
Responsibilities
- Business sponsor and enterprise architect for next-generation delivery platform
- Oversight of worldwide product development pipeline for $300 million online research business
- Architect and sponsor of conversion to a globally-distributed "agile" paradigm of product and system development, improving quality, reducing delivery times, increasing adaptability
- Direct manager of 9 product strategists, designers and developers, matrix manager of 40 product managers, operations specialists and front- and back-end developers
- Executive sponsor to Moody's 3 highest-profile research business relationships
- Lead product strategist for content-licensing business
- Charter member of the Enterprise Risk Management Committee, reporting to the Board of Directors on risks related to innovation, new product quality and customer service
- Converted print-based research business to online delivery, creating 4 successive waves of new-product innovation over 10 years: CD-ROM, Lotus Notes, Web and Syndication; grew subscription research business from $15 million in print to $300 million online over 12 years
- Designed, built, managed and grew global content-licensing products from $0 to $70 million in sales, working with systems development, sales, product management and high-profile customers
- Led team to design and build breakthrough content-management system for global analyst team, increasing author productivity and quality of written product while increasing distribution flexibility
- Led the team that rescued a failing Customer Relationship Management system that threatened to reverse revenue gains and drive away high-performing professionals
- Restructured product management function to improve project control, reduce defect rates
- Reorganized and professionalized product and project management function, resulting in sustained increases in new-product releases, faster defect resolutions, reduced downtime and increased employee job satisfaction
| FD Consulting | March 1993 - July 1993 |
Senior Vice President, Professional Services
- Recruited to reorganize and oversee all firm activities post-sale: consulting, project management, contracts, field engineering
- Supervised 3 vice presidents, 7 project managers, 4 field engineers, programmer consultants, technicians and others responsible for customer satisfaction
- Stabilized customer relationships and successfully prepared company for sale to competitor
| Automatic Data Processing | October 1990 - March 1993 |
Senior Director, Brokerage Information Services
- Strategic planner for core equities product and adjacent-market expansions
- Authored divisional strategic plan, with acquisitions, growth and exit strategies
- Productized and launched advanced-graphics technical analysis system for futures and foreign-exchange traders
- Product planner for new money management service
- Wrote division business plans, financial plans and organizational charter
| Telerate Systems Incorporated | May 1989 - October 1990 |
Senior Product Manager and Market Segment Manager for Fixed Income
- Managed four other Product Managers: responsible for marketing core Telerate products in Americas Group
- Overhauled marketing of digital feed products: pricing, contracts, literature, sales training, and delivery
- Supported new and existing digital-feed customers; presented to management, traders and institutional sales teams at customers and prospects
- Worked with customers on implementing digital feed products and services
| Part-time, contract and consulting work | 1982 - 1989 |
Consultant, Product Manager, Technical Sales Support, Courseware Designer
| Employers - Contractors | Data Logic, Citicorp Information Business, Micrognosis, CP Technologies, WICAT Systems |
- Supported large trading floor system sales with proposals and requirements
- Won important contract to deliver automated training for large central office switches
- Managed programmers, designers, writers and artists building a workstation for consumer financial services
EDUCATION
| Princeton University A.B., cum laude | Class of 1982 |
Studied English and Comparative Literature, History, Corporate Finance, Accounting and Computer Science
COMMUNITY
- Appointed to the Board of the Alliance for Downtown New York, the business improvement and community revitalization advocate for Lower Manhattan (effective December 2007)
- Elected Secretary of the Princeton Class of 1982
- 9 years coaching for Downtown Soccer League, youth recreational soccer league for Tribeca and Lower Manhattan
- President of 73-unit residential co-operative from 2001 to 2007, including post-9/11 recovery, change of managing agent, and inception of multi-million-dollar capital project